Terms and Conditions

Terms and Conditions

Last Updated: April 21, 2026

Welcome to Booking Monsters (“Company,” “we,” “our,” or “us”), a cloud-based software-as-a-service (SaaS) platform that enables businesses to manage bookings, appointments, and customer interactions.

By accessing or using our Services, you agree to these Terms and Conditions (“Terms”). If you do not agree, you must not use the Services.

1. Nature of the Service

Booking Monsters provides software tools only.

  • We are not a party to agreements between businesses and customers
  • We are not a booking agent, broker, or intermediary
  • We are not responsible for services provided by businesses

All transactions are solely between users.

2. Eligibility

You must be at least 18 years old and legally capable of entering a binding agreement.

3. Accounts & Security

  • You are responsible for maintaining account confidentiality
  • You are responsible for all activity under your account

We are not liable for unauthorized access caused by your negligence.

4. Acceptable Use

  • No unlawful use
  • No malicious or harmful content
  • No interference with system integrity
  • No harassment or abuse

We may suspend accounts at our sole discretion.

5. Customer Responsibilities

  • You manage your business operations
  • You control pricing and bookings
  • You handle disputes and refunds

We are not liable for disputes between you and your customers.

6. Subscriptions & Billing

  • Fees are billed in advance
  • All payments are non-refundable unless required by law
  • Pricing may change with notice
  • Failure to pay may result in suspension

7. Payment Processing

Payments are handled by third-party providers such as Stripe and PayPal.

  • We do not store full payment details
  • We are not responsible for fraud or chargebacks

8. Data & Privacy

You retain ownership of your data.

  • We may store and process data
  • We may display data to provide services

You must obtain proper consent from your customers.

9. Data Loss Disclaimer

  • No guarantee of data storage
  • No guarantee of backups

You are responsible for your own backups.

10. Third-Party Services

  • We may integrate third-party tools
  • We are not responsible for their performance
  • No liability for downtime or data issues

11. Service Availability

The Services are provided “as is” and “as available.”

  • No uptime guarantee
  • No error-free guarantee
  • No guaranteed results

12. Limitation of Liability

  • No liability for lost profits or revenue
  • No liability for data loss
  • No liability for missed bookings

Maximum liability is limited to fees paid in the last 3 months.

13. Indemnification

You agree to cover any claims, damages, or legal costs arising from your use of the platform.

14. Intellectual Property

  • No copying
  • No reselling
  • No reverse engineering

15. Suspension & Termination

  • Access may be terminated at any time
  • No prior notice required
  • Data may be deleted

16. Governing Law

These Terms are governed by the laws of Ontario, Canada.

17. Contact

Booking Monsters
Mississauga, Ontario, Canada
info@bookingmonsters.com